Last Updated: 25 August 2026

Ashford Miller (“Ashford Miller”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy & GDPR Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, request a consultation, use our services, or otherwise interact with us.

We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable.

1. Who We Are

Ashford Miller is a UK-based business consultancy and outsourcing provider offering business consultancy, sales and marketing support, digital and IT solutions, administration and back-office outsourcing, accounting and related business support services.

Data Controller: Ashford Miller
Registered Address: [Insert registered business address]
Email: enquiries@ashfordmiller.co.uk
Telephone: 0800 2888 727
Company Registration Number: [Insert company registration number, if applicable]

If you have any questions about how we use your personal information, please contact us using the details above.

2. Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

• Name and job title

• Business/company name

• Email address

• Telephone number

• Business address

• Information provided when you contact us

• Information submitted through our website contact or enquiry forms

• Information provided when requesting a consultation

• Details relating to your business requirements and interests

• Information relating to services you enquire about or purchase

• Communications and correspondence between you and Ashford Miller

• Website usage information, such as IP address, browser type, device information and pages visited

• Information collected through cookies and similar technologies

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How We Collect Your Information

We may collect personal information:

• Directly from you when you complete a form on our website

• When you contact us by email or telephone

• When you request a free consultation

• When you enquire about our consultancy or outsourcing services

• When you communicate with our team

• Automatically when you browse or use our website

• From publicly available business sources or third parties where permitted by law

4. How We Use Your Personal Information

We may use your information to:

• Respond to enquiries and requests

• Arrange and provide consultations

• Provide our consultancy and outsourcing services

• Understand your business requirements

• Communicate with you about our services

• Manage our relationship with clients and prospective clients

• Prepare proposals, quotations and agreements

• Deliver and administer services

• Improve our website, services and customer experience

• Manage our business operations

• Maintain appropriate business and financial records

• Prevent fraud, misuse or security threats

• Comply with legal and regulatory obligations

• Send relevant marketing communications where permitted by law

We will not use your personal information for purposes that are incompatible with the purposes described in this policy without providing appropriate information or obtaining consent where required.

5. Lawful Basis for Processing

Under UK GDPR, we will only process personal information where we have a lawful basis to do so.

Depending on the circumstances, we may rely on:

Contract: Where processing is necessary to enter into or perform a contract with you.

Legitimate Interests: Where processing is necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

Consent: Where you have provided consent for a specific use of your information, such as certain forms of direct marketing.

Legal Obligation: Where processing is necessary for us to comply with a legal or regulatory requirement.

Where we rely on consent, you can withdraw your consent at any time.

6. Marketing Communications

We may contact you about our services, business insights, consultancy solutions or other relevant information where this is permitted by law.

Where consent is required, we will only send marketing communications after obtaining the appropriate consent.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option provided in a marketing email.

Please note that opting out of marketing communications does not prevent us from sending important service-related or administrative communications.

7. Sharing Your Information

We may share personal information with trusted third parties where necessary to operate our business or provide services.

These may include:

• IT and website service providers

• Hosting providers

• CRM and communication platforms

• Email and marketing service providers

• Accounting and financial service providers

• Professional advisers

• Business partners or service providers involved in delivering requested services

• Government, regulatory or law-enforcement authorities where legally required

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate contractual and security measures are in place.

We do not sell your personal information.

8. International Transfers

Some of our technology, software or service providers may process information outside the UK.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable data protection laws and that appropriate safeguards are in place where required.

9. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against:

• Unauthorised access

• Accidental loss

• Destruction

• Misuse

• Alteration

• Unauthorised disclosure

Access to personal information is limited to people who need it for legitimate business purposes.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Provide our services

• Maintain business and financial records

• Resolve disputes

• Meet legal and regulatory requirements

• Establish or defend legal claims

• Maintain appropriate records of our business relationship

When personal information is no longer required, we will securely delete, anonymise or otherwise dispose of it in accordance with our data retention procedures.

11. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Make the website function correctly

• Remember preferences

• Understand how visitors use our website

• Improve website performance

• Analyse website traffic

• Support marketing activities where applicable

Where required, non-essential cookies will only be used with your consent.

You can manage or change your cookie preferences through your browser settings and, where available, our website’s cookie controls.

12. Your Data Protection Rights

Depending on the circumstances and subject to applicable legal requirements, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate or incomplete information

• Request deletion of your personal information

• Request restriction of processing

• Object to certain processing activities

• Request transfer of your information in a portable format

• Withdraw consent where processing is based on consent

• Object to direct marketing

These rights are not absolute and may be subject to legal conditions or exemptions.

To exercise your rights, please contact us using the details provided below.

13. How to Make a Data Request

If you would like to request access to, correction of, deletion of, or information about the personal data we hold about you, please contact:

Email: enquiries@ashfordmiller.co.uk

Please provide enough information to help us identify you and understand your request.

We may need to verify your identity before responding to certain requests.

14. Complaints

If you have concerns about how we have handled your personal information, we encourage you to contact us first so that we can investigate and try to resolve the issue.

You also have the right to complain to the UK’s data protection regulator:

Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/

The ICO provides information about data protection rights and how to make a complaint.

15. Third-Party Websites

Our website may contain links to third-party websites, platforms or services.

This Privacy Policy does not apply to those third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.

16. Children’s Privacy

Our website and services are intended for businesses and professional users and are not specifically directed at children.

We do not knowingly collect personal information from children for purposes that are not permitted by applicable law.

17. Changes to This Privacy Policy

We may update this Privacy & GDPR Policy from time to time to reflect changes in our services, technology, legal requirements or data protection practices.

Any updated version will be published on this page with the revised “Last Updated” date.